Refund & Return Policy
Last Updated: October 2025
At Skayflow LLC, we provide digital strategy and research services, including audits, competitor analysis, and optimization reports. Since all our products are custom-created digital deliverables, we do not offer returns or exchanges once work has begun.
1. Refund Eligibility
Refund requests are accepted only before the research or project work has started.
Once our team has initiated any part of the process — including competitor research, data gathering, or report creation — the order becomes non-refundable.
If you cancel an order before work begins, a full refund will be processed within 5–10 business days.
2. Non-Refundable Services
Due to the nature of digital services, we cannot offer refunds after:
Work or research has started,
Partial or full delivery has been made, or
Client fails to provide required information or feedback that delays completion.
3. Revisions or Corrections
If you receive a report with factual errors or missing deliverables as per the service description, we’ll gladly review and correct it at no extra cost within 7 days of delivery.
4. Contact
For refund or revision requests, please contact our support team at
📧 hello@skayflow.com
